Effective as of [Insert Date]*1. Scope and Application* This Refund Policy applies to the IT consulting and services offered by Theadcy.com, a division of Terry Thuan Tran LLC, headquartered in Florida, USA.
*2. Conditions for Eligibility* A refund may be requested under the following conditions: –
*Non-Performance*: If the service does not function as described in the contractual agreement. –
*Service Delay*: If there is a significant delay in service delivery beyond the agreed timeline, as specified in the contract. – *Discrepancy in Service Description*: If the delivered service significantly deviates from the description provided in the contract or specified gig.
*3. Refund Request Procedure* To request a refund, clients must: – Submit a written request to [Insert Contact Email/Address] within [7-12 Days] of service delivery. – Provide a detailed explanation of the issue, including how the service did not meet the contractual terms. – Furnish any relevant documentation or evidence supporting the claim.
*4. Assessment Process* Upon receiving a refund request, Theadcy.com will: – Review the submitted documentation and claim details. – Assess the validity of the claim based on the contract terms and provided evidence. – Communicate the decision within [7-12 Business Days].
*5. Refund Issuance* If a refund is approved, Theadcy.com will: – Process the refund in the original method of payment. – Complete the refund process within [7-12 Days] of the approval notification.
*6. Limitations* Refunds are strictly limited to the scenarios outlined in this policy. Any claims not falling within these specified conditions will not be eligible for a refund.
*7. Contact Information* For any queries regarding this policy, please contact [Insert Contact Information].
*8. Policy Amendments* Theadcy.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.